cartluxe Terms of Service

---

Welcome to cartluxe. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from cartluxe's website, mobile platform, product catalog, and customer support channels. By visiting our platform or completing a purchase, you confirm that you accept these Terms and agree to follow them.

---

1. Acceptance of Terms

When you access or use any service offered by cartluxe, you confirm that you have reviewed, comprehended, and consented to these Terms, together with every law and regulation that applies to your use. Should you disagree with any portion of these Terms, you may not access or use our website and services.

---

2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority where you live.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, non-commercial purposes. You must not:
  • Participate in fraudulent activity or submit false orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempt to breach site security, data infrastructure, or other users' accounts;
  • Resell cartluxe products for commercial gain without our express written permission.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

---

3. Product Information, Pricing & Availability

• Accuracy: We work hard to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical errors or stock discrepancies can occasionally arise.
• Price & Order Corrections: Should an obvious pricing or typographical error occur, cartluxe may correct the mistake and modify or cancel any affected orders before they are dispatched, issuing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen information is provided for reference only; customers with severe allergies should carefully review the labels on product packaging.

---

4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a violation of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@cartluxe.club within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

---

5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

---

6. Intellectual Property

All original content on cartluxe's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to cartluxe and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

---

7. Limitation of Liability

To the fullest extent permitted by applicable law, cartluxe will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

---

8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase must first be submitted to cartluxe's support team for informal resolution.

---

9. Changes to These Terms

cartluxe may update or modify these Terms at any time. Material updates will be communicated by posting the revised terms on our website. Continuing to use our website or services after any updates means you accept the revised Terms.

---

10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: cartluxe
• Customer Support Email: support@cartluxe.club
• Customer Support Phone: 15624578269
• Physical Business Address: 9021 CLEARWOOD PATH, UNIVERSAL CITY, TX 78148, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST